<strong>Be professional.</strong><br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;Looking businesslike is the first step to acting businesslike, and people will take you more seriously if you are well-groomed. This also applies to body language, so always make eye contact and keep good posture, or you may appear to lack confidence.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（表现职业化 。衣着职业化是体验你是否步，如果你注意修饰的话，人们对待你总是更认真一些。 这还适用于肢体语言，要经常和别人进行眼神交流并保持好的身体姿势，否则会看起来象没有自信的样子。）<br /> <br /> <b>Make it personal.</b><br /> &nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Remember people&rsquo;s names and they will remember you. Do everything you can to avoid addressing a message &ldquo;Dear Sir/Madam&rdquo;. Remember that business is about building relationships.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（针对个人。记住别人的姓名同时别人也会记得你。尽量不要使用&ldquo;亲爱的先生／女士&rdquo;这样的称呼。记得商务的本质就是建立一种关系网。）<br /> <br /> <b>Be formal but not stiff.</b><br /> &nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;If you are too formal, people won&rsquo;t be at ease around you. Act too casual and people may not take you seriously. Aim for the middle ground!<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（正式而非拘谨。 如果你表现的太正式了，别人呆在你身边就觉得很不自在。表现的太过随便，人们又可能不认真对待你。表现要适当！）<br /> <br /> <b>Be clear and concise.</b><br /> &nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Get to the heart of the matter quickly and don&rsquo;t waste words. On the other hand, don&rsquo;t assume that the person you&rsquo;re talking to knows who you are and why you are contacting them - they may need a reminder and some background.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（清晰而简明。直接阐明问题的关键而非转弯抹角。另一方面，别期待和你谈话的人一上来就知道你是&Euml;&not;并知道你是为何而来&mdash;&mdash;他们需要一些提示及背景情况的了解。）<br /> <br /> <b>Keep quiet!</b><br /> &nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Communication is a two way street. Listen to the opinions of others, don&rsquo;t interrupt people when they are speaking, and don&rsquo;t ignore criticism. Also, people will be more willing to listen to you if they see that you&rsquo;re listening to them!<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（保持安静！ 交流是双向的事。耐心听别人的意见，别人说话时不要打岔，而且不要忽略批评意见。并且，如果别人觉得你认真倾听他们的话，他们也会更乐意听你的话！）<br /> <br />